Telephonic Interview In Mnc For Desktop L2 Support Engineer @ 2coms

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Telephonic Interview In Mnc For Desktop L2 Support Engineer

2coms
1 - 3 Years
Kolkata
6 years ago
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Job Description

Hi,
Greetings from 2Coms Consulting Pvt. ltd
Excellent Requirement In MNC For Desktop L2 Support Engineer@ CHAMARAJANAGARA / FARIDABAD
Location- CHAMARAJANAGARA / FARIDABAD

Job Description- Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues.
Creating OS images to reduce the OS deployment time.
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware.
Escalation handling & Knowledge of DHCP and DNS. Desktop /Laptop Inventory management
Coordinating with Asset tracker for maintenance of Asset Management
Mentoring FMS teams unresolved issues Leading the FMS Team in absence of Team Leader
Ability to quickly analyze & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge
Mentor and train other team members Problem determination and resolution within SLA's Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations Ability to acquire; new skills & keep them updated,
Work with Local & Global Teams.

Roles and Responsilibilities-

The Desktop support Engineers shall provide assistance to the IT users
The Engineers will be deployed full-time as per the project timings as required.
Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting,adhering to resolution time
Troubleshoot problems with Laptop Hardware, Application, printer and OS Configuration of devices attached to laptops.
Skills to provide Remote support on Phone or through tool Management of user accounts and access controls to client data Should handle installation and configuration of Antivirus Software on all the Desktops and update Anti-Virus patches.
Support, administration and management of Windows NT/2000/XP workstations and/or servers Configuring Microsoft Outlook / Outlook Express
Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications
Response & closure of calls within committed norms Reducing repetitive calls, Backup & Restoration.

Eligibility Criteria:
Candidate should have Good communication skills.
Qualification-Any Graduate
Shift: - Day Shift
Salary- Rs20k CTC
LOCATION - TkChamarajanagarDt Karnataka Pincode : 571440 Landmark : Near Gundal Jalashaya
FARIDABAD - Adani Gas Limited
Plot: 18, Sector 20B, Near Bata Chowk Metro Station,
Faridabad, Haryana
Must have secured more than or equal to 50% in entire academic.
No educational or career gap( gap until 2 yrs will be considered)
No Distance/Correspondence/Open Schooling course are allowed.
Cab facility One sides (Free of Cost)
Immediate joiner can only apply
Candidate should Have 1-2 Year Experience In Desktop Support
Interview Mode Telephonic Or Video Calling
Interested candidates can forward their resumes [HIDDEN TEXT] or call
7008997***/7854086***
Thanks and Regards
Sakti Nibedita Panda..
Email: - [HIDDEN TEXT]
Call: - 7008997***/7854086***
Roles and Responsibilities
Desired Candidate Profile
Perks and BenefitsRoles and Responsibilities
Desired Candidate Profile
Perks and Benefits

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Advertising, DM, PR, MR & Event Management
Role Category: Software Engineer
Role/Responsibilies: Telephonic Interview In Mnc For Desktop L2 Support Engineer

Contact Details:

Company: 2COMS Consulting
Location(s): Kolkata

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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2coms

2Coms Consulting Pvt Ltd. Client is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), They combines a passion for client satisfaction,...

Telephonic Interview In Mnc For Desktop L2 Support Engineer @ 2coms

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