Teleperformance Hiring: Business Process
- Teleperformance Global
- 4 - 7 years
- Noida, Gurugram
- 5 years ago
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Job Description
Hello,
Greetings from Teleperformance DIBS!!!!
Below are required job details :
The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget.
Key responsibilities include:
- Support project initiatives, including identifying and analyzing preliminary business needs, business processes
- Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards
- Create and Analyze "AS IS" Workflows. Create and Analyze "TO BE" Workflows.
- Ability to create, execute, and maintain an "AS IS" to "TO BE" Roadmap.
- Re-Design Business Processes.
- Document and Present Business Processes.
- Create and Analyze Business Strategies.
- Create and Analyze Process Maps.
- Identify Process Improvements opportunities.
- Understand critical business and information technology risks.
- Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards.
- Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.
- Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis. Analyze incoming work/demand and workload allocation methods.
- Location: Gurgaon
Below is the desired candidate profile :
- Certified or trained lean Six Sigma Black Belt/ Green Belt on or before 2018
- Must have in-depth knowledge of Business Process Mapping and Modeling, Digital Transformation Levers
- Bachelors or higher education degree with overall 3- 6 years of experience with 2-3 years of experience in two or more of the following areas-
Business Process Re-engineering, Transformation, Lean Six Sigma, RPA, Machine, Analytics, Learning & Program Management - Possesses outstanding analytic and problem-solving skills as well as a strong ability to dissect up from business requirements and realize the true business need in order to identify opportunities.
- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels.
- Excellent writing and reporting skills in order to transpire the conversations and the current working procedures into a documented business process.
- Analytical bend of mind in order to understand the business needs and the workflow of the management and the administrative tasks.
if interested share your resume on
de***********1@te****************s.com
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: MCA in Any SpecializationDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: Teleperformance GlobalAddress: Plot No. 408, Udyog Vihar Phase III, , , GURGAON, Haryana, IndiaLocation(s): Noida, Gurugram
Keyskills: CTQ Transformation RPA AS IS Problem Solving Six Sigma Green Belt Six Sigma Black Belt Lean Six Sigma TO BE machine analytics Re-engineering Business Process Re-engineering Process Excellence CSAT
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