Technical Associate (BCP) For Hyderabad
- Genpact India
- 1 - 4 years
- Delhi, NCR
- 5 years ago
- Email to a friend
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Job Description
Roles and Responsibilities
Technical Associate BCP Support
Function: Operations
Hyderabad, India
With a start up spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Technical Associate BCP Support
Responsibilities
- Extract the BCM calendar from BCP tools
- As per test schedule send a communication to the dependencies 2 days prior to test
- Follow up with BCM SPOC on booking of BCM mapped rooms and IT eSRs
- Audit the BCM systems in case of shared / training room systems and get the issues resolved
- Deploy the BCM systems in case of dedicated BCM systems
- Coordinate with Telecom & DCS for data port activation on BCM VLANs
- Check the BCM applications prior the test
- Coordinate with Voice Team for call routing
- Roll back the BCM IT setup after the test is over
- Send out a communication once the test is over
- Audit the ports before assigning for any BCM Account
- Send out a communication once the test is over
- Maintain the dedicated BCM Assets in dedicated BCM IT stores
- Capture the complete inventory details of assets in BCM IT Stores
- Validate the accounts and schedule them for monthly/Quarterly compliance activity
- Deploy the system on network and do update the AV and Patches
- Prepare weekly dashboard for Weekly Ops Call
- Assist Business IT/ Transition IT in updating the IT Section of BCM Plan on Archer
- Guiding the new ETO/BCM Spocs on raising of BCM eSRs
Qualifications
- Familiar with ITIL and ITSM processes.
- Strong knowledge and hands-on experience in BCP/BCM
- Ability to multi-task, manage time and follow through with assignments
- Should be adherent to process defined workflows
- Good experience in knowledge management
- Good communication skills
- Should have understanding of below Technical Skills:
- Basic Networking
- Win NT/2000
- MS Office 2007, 2010
- IE6 & IE8
- OS - WinXP, Win7, Win 10
- Outlook 2007, 2010, 2016
- PC/Laptop/Handheld/Printers
IF interested please share profile on su***********a@ge****t.com
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: IT Software - Other, Role Category: Admin/Maintenance/Security/DatawarehousingRole: Admin/Maintenance/Security/DatawarehousingEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: GENPACT India Private LimitedAddress: Genpact Building, DLF City, Phase V, Sector Road, Sector 53, , GURGAON, Haryana, IndiaLocation(s): Delhi, NCR
Keyskills: Disaster Recovery Bcp Business Continuity Disaster Recovery Planning
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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