Phone Banking Officer
- Kotak Mahindra Bank
- 0 - 2 years
- Mumbai
- 5 years ago
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Job Description
Roles and Responsibilities
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Calling Credit cards customers for various service and sales related campaigns.
- Targets on conversions and cross selling.
- Cross selling of various bank products.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Desired Candidate Profile
- Willingness to learn and a flair for knowledge
- Attitude of continuous improvement
- Excellent communication skills Written & Verbal
- Understanding of credit cards industry an advantage
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.
- Graduate
- Confident person
- Should be able to establish rapport quickly with peers, managers & customers
- Possess an upbeat , positive can-do attitude
- Great listening skills and strong communication abilities.
- Ambition, Energy, self-starter, Fun.
- Innovation and Learning.
- Integrity
- Team player: Candidate must be able to work effectively with all levels of the organization.
Perks and Benefits
- Bank Payroll Job.
- Incentives
- Medi claim benefits
- 5 days working
- GRADUATE FRESHERS WITH EXCELLENT ENGLISH COMMUNICATION WILL BE CONSIDERED.
DON'T MISS AN OPPORTUNITY TO WORK ON BANK PAYROLL!!!!
JOB TYPE- OUTBOUND TELESALES
LOCATION- THANE-MAHARASHTRA(CANDIDATES STAYING IN CENTRAL LINE PREFERRED)
Send your applications at ad**********i@ko**k.com
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance, Role Category: Retail/Personal BankingRole: Retail/Personal BankingEmployement Type: FreshersEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: M.Tech in Any SpecializationDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Kotak Mahindra BankAddress: 27BKC, Plot no. C 27, G Block, Bandra Kurla Comple, , , MUMBAI, Maharashtra, IndiaLocation(s): Mumbai
Keyskills: Customer Relationship Sales Outbound Sales Telesales Phone Banking Banking Sales
Kotak Mahindra Bank
Kotak Mahindra Life Insurance Company Limited. Kotak Mahindra Old Mutual Life Insurance Limited is a joint venture between Kotak Mahindra Bank Ltd., and Old Mutual plc. It is a company offering Life Insurance products, is one of India�s premier & growing insurance compan...
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