Branch Operation Manager/ phone banking
- Sayan Chatterjee
- 0 Yrs
- Multi-City, India
- 5 years ago
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Job Description
Job Summary
Greetings For the Day
Urgently hiring for Phone Banking Officer - at kolkata location
Eligibility Criteria:
- Any Graduate
- Fresher can apply
- Day Shift
- Sunday Off
- 11K to16.2 K Net+ Incentives
- Good Communication Skills with Passion and zeal for sales.
Core Responsibilities:
- Ensure Customer service excellence by displaying complete bonus to the customers query/problems
- Delivering service with requisite courtesy and accuracy
- Nil Defects (100% adherence to product and process)
- Ensuring Nil Customer complaints
- Ensuring excellent SLS scores
- Escalating/highlighting customer problem incidences
- Adherence to service and sales compliance
- Cross-selling/upselling on set products (assets and liabilities products)
- Ensuring process efficiency by achieving set targets of call quality
Information technology skills
Branch Operation Manager
Key Competencies
critical thinking and problem-solving skills
planning and organizing
decision-making
communication skills
Influencing and leading.
Hence for further info- 7044433*** (HR.Sreeja)
8420830*** (HR. Raghav)
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Back Office OperationsFunctional Area: Not ApplicableRole/Responsibilies: Branch Operation Manager/ phone banking ForContact Details:
Company: Sayan ChatterjeeLocation(s): Multi-City, India
Sayan Chatterjee
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