Technical Engineer - Support @ Search Advisers

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Technical Engineer - Support

Search Advisers
0 - 5 years
Gandhinagar
5 years ago
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Job Description

Must have provided customer support via telephone, and portal to customer service issues including account management, & Technical Support issues such as troubleshooting download, configuration of the product and Installation issues (NA for fresher)

- Must be comfortable in working 24x7 shift environment
- Basic familiarity with the SDLC and software development
- Knowledge of basic internet connectivity and browser troubleshooting
- Must be a graduate, preferably B. Tech
- Excellent oral and written communication skills; the ability to articulate technical solutions and how they can solve customer business problems to all audiences including non-technical
- Should have good working knowledge of Microsoft Office
- Understands Complex/ Configurable IT Software Products
- Ability to Work with internal teams to obtain an in-depth understanding of the product

- Intelligence + critical thinking - You find and synthesize information, apply logic to problems and quickly analyse to provide a recommendation.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Freshers

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Search Advisers Services ( GUJ ) Pvt. Ltd.
Location(s): Gandhinagar

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Keyskills: b tech maintenance engineer software development configuration customer service gujarati machine learning broswer customer support technical support written communication saas optimization troubleshooting sdlc B Tech Mechanical Engineer ms office

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Search Advisers

Fortune 500 Company client of Search Ends

Technical Engineer - Support @ Search Advisers

Home > Programming & Design