Customer Success Operations Manager @ Search Advisers

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Customer Success Operations Manager

Search Advisers
3 - 7 years
Delhi, NCR
5 years ago
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Job Description

Were hiring Customer Success Operations Manager for a SAAS based logistic company in Noida. This position will report to VP (or Director) of Customer Success.

Desired Candidate Profile
3+ years in Customer Success functions at a Enterprise/ B2B SAAS companies

The Customer Success Manager (CSM) should possess a mixture of consultative sales and analytical Project Management skills with a strong desire to do everything it takes to make the Customer successful!.

Have a strong business sense to keep looking out for new use cases and solutions using Transportation Intelligence to create win-win situation with customers.

Experience in managing customers both large and small and knowing how and why to manage them differently.

Roles and Responsibilities

You will be interacting with key people (Partners, CXOs, VPs) from venture funds and corporates globally.

Identify the real reasons for customer churn and help prevent it.

Job Benefits & Perks
Best in Industry

Job Classification

Industry: Courier, Transportation, Freight , Warehousing
Functional Area: Sales, Retail, Business Development,
Role Category: Corporate Sales
Role: Corporate Sales
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Search Advisers Services ( GUJ ) Pvt. Ltd.
Location(s): Delhi, NCR

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Keyskills: Distribution Management Upsell Customer Service SAAS B2B Sales Risk Management nps Customer Relationship Customer Experience Customer Retention Supply Chain Management Logistics Management SCM CSM Enterprise Sales Operations Operations Management

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Search Advisers

Fortune 500 Company client of Search Ends

Customer Success Operations Manager @ Search Advisers

Home > Corporate Sales