Hexaware is hiring Porcess Trainer - Chennai @ Hexaware Technologies

Job Description

Greetings from Hexaware ,

Hexaware is hiring professionals with excellent communication skills for Process Trainer Role

Job Location - Chennai

Working hours - Rotational shifts

1 Rotational week off

Role & Responsibilities :

The Process trainer coordinates and oversees internal and external Training operations for either a specific deal or a cluster of deals within the same vertical In addition, this position establishes and manages relationships between the CD team, Key internal Customer, Clients and other stakeholders.

This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.

Develop a schedule to assess training needs

Conduct employee surveys and interviews

Consult with other trainers, managers, and leadership

Track and compile collected data

Conceptualize training materials based on data and research

Communicate training needs and online resources

Create training strategies, initiatives, and materials

Contact and utilize outside vendors and resources for instructional technology

Test and review created materials

Maintain a database of all training materials

Instruct employee training and onboarding

Conduct training through new materials

Review employee performance and learning

Coordinate and monitor enrollment, schedules, costs, and equipment

Requirment -

Minimum 2 years of expertise in delivering process training in BPO (chat / email Training)

Excellent communication skills

Graduation is must

Interested candidates can share their cv at kr***t@he*****e.com or can connect on 7208044***

Regards,

Kripa Thakkar

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Teaching, Education, Training, Counselling,
Role Category: Teachers
Role: Teachers
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: HEXAWARE TECHNOLOGIES LIMITED
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Chennai

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