Manages sales activities as listed below along with achieving financial targets for the Sales department.
oTerritory Management Plans
oProspecting
oCustomer relations
oGauging Competitor movements
Provides the direction and leadership required to achieve profitable and professional technical services at high-quality standards. This includes developing markets and establishing activities so as to achieve financial targets as set by the management.
Develops and Executes Sales plans and also identifies the deviations, if any.
Develops and maintains all sales efficiency and management reports and reporting methods.
Ensures that processes and procedures concerning all Machine Sales like Documentation and DO(Delivery Order) with 100% payment on time, is achieved by the Sales department so as to improve the quality and efficiency of the Sales department.
Ensures Delivery of New Machine to the Customer as per Company Guidelines.
Develops and executes the business plan which includes - Market Potentials, Market Share Growth, and Competitor Information, Dealer Potentials, Marketing and activity plans. The plans must be reviewed at every quarter with the Reporting Head.
Ensuring 100% territory coverage by Sales Engineers and also their participation rate in deals should be more than 70%.
Taking Corrective actions on Customer Satisfaction/Purchase survey remarks ensuring customer queries or complaints are resolved on time.Maintains working relations with the Service & Parts management and personnel to ensure that the proper after-sales services are delivered to the customer
Conducts regular meetings with Sales department personnel to compare performance with standards and goals and counsels them.
Conducts daily consultations with all direct reports, either in-person or by phone.
