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Guest Relations Executives - Mumbai - The @ The Indus Club

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 Guest Relations Executives - Mumbai - The

Job Description

Job brief

We are looking for a Guest Relations Executive/Officer to provide high-quality service to our VIP guests. You will address complaints and go the extra mile to make sure our guests are satisfied.

candidate should be an excellent communicator who can stay positive when facing difficult situations.


Roles and Responsibilities :

  • Attend to guests courteously and deal promptly with their requests and queries.
  • Provide information about amenities, area and venues and promote services.
  • Anticipate guest needs and build rapport with customers, acknowledge all guests concern.
  • Check the amenities for their quality and proper provision to leave no ground for complaints from the guests.
  • Ensure maintenance of proper information in the database.


Desired Candidate Profile:

  • Proven experience as a Guest Relations Officer
  • Familiarity with hospitality industry standards
  • Proficiency in English; knowledge of additional languages is a plus
  • Computer literacy
  • A customer-oriented and professional attitude
  • An outgoing personality
  • Outstanding communication abilities
  • Excellent organizational and time-management skills
  • Diploma or BSc/BA in Hospitality Management is preferred.

INTERESTED CANDIDATES CAN SEND THEIR RESUME ON **@th*********b.com

Job Classification

Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Not mentioned
Role: Not mentioned
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: PINNACLE LIFESTYLE PRIVATE LIMITED
Address: Bandra Kurla Complex
Location(s): Mumbai

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Keyskills:   guest relation executive Customer Service Front Office cabin crew Guest Service GRE Guest Handling Guest Relations Guest Relationship Management

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The Indus Club

The most admired and aspired to club in Mumbai', The Indus Club at BKC, is where the finest minds come together to exchange ideas, forge new connections and nurture old ones. And to enjoy its haute cuisine, the city's most engaging social & events calendar, outstanding wellness amenities, glo...