Provide world-class technical support to end users of ESRI software to effectively diagnose and reslve incidents, while making a positive impression.
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.
Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS for Desktop extensions, and other ArcGIS technologies.
As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.
Interpret user issues to determine or recommend software changes to product engineers.
Work in other technical areas of software support as customer and business needs require.

Corporate Steps is a growing HR Consulting firm focused on serving the comprehensive needs of job seekers and businesses with full range of HR Services all over India. With our constant commitment to the best interests of the businesses and job seekers, we have an objective to be a reliable, fair-...