Interview For Customer Care Executive - Vapi , @ Muthoot Finance

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Interview For Customer Care Executive - Vapi ,

Muthoot Finance
0 - 1 years
Jambusar
5 years ago
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Job Description

Job description

The Muthoot Group is hiring for Customer Care Executive.

Interview Process:

Job Role: - Customer Care Executive

Job Location:-

Vapi - 2 , Umargam, Silvasa , Jambusar

Minimum Qualification: - Graduation - Regular. (Female Only)

Contact Number :- 8129602***

Email. id :- hr**t@mu*********p.com

Candidate's age must be below 30 years.

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

Overall responsibility of New Customer Acquisition and Attending all product inquiries (through normal branch walk ins, sales activities, marketing promotions etc)
50 % responsibility for- Follow up of Existing Customers for Win Backs (both active and inactive customers - through Customer Ownership Programme / Customer Life Cycle Management)
50 % responsibility for- Follow up for Interest Collection and NPA reduction Cross Selling, Up-selling, Refer Selling of all other products (NCD/Gold Coin/Insurance/ MT/Travel/Forex etc.)
Generate business and leads for new loans from new customers. Meetings with HNI, corporate and institutional clients to promote gold loan proposition.
Get involved in branch catchment area combing activities, out-bound sales calls and neighborhood marketing To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.

Job Classification

Industry: Fertilizers, Pesticides
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Full time

Education

Under Graduation: B.Com in Commerce, Any Graduate in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization
Post Graduation: CA in CA

Contact Details:

Company: Muthoot Finance
Address: Alaknanda, NEW DELHI, Delhi, India
Location(s): Jambusar

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Keyskills: Business Generation Customer Care Calling Customer Relationship Sales Cce Telecalling Business Development Telemarketing

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₹ 1,25,000 - 1,50,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Muthoot Finance

Muthoot Finance Ltd www.muthootfinance.com

Interview For Customer Care Executive - Vapi , @ Muthoot Finance

Home > Retail / Personal Banking