Skill: O365 (L2 / L3)
Experience: 5 o 10 years
Job Location : TCS Hyderabad (Permanent)
Interview Location : TCS Hyderabad
Note :
Interested candidates kindly forward your updated resume to
ra***********k@***.com
Job description:
Must Have:
- Design documents and implementation plans for changes to the global Office 0365
- Project plans, project status reports, project and operational dashboards, documented risk and issue assessments
- Change requests, operational change assessments, major incident reports, problem root cause analysis reports
- Service operations within the operational KPIs of the end user SLA
- Third level support for 0365
- Working instructions and training material for customer service desk, first and second level support teams
- Operational requirements for 0365
Good to Have
Experience with solution design and service management for complex office IT solutions

Keyskills: office 365 exchange Exchange Administration
Tata Consultancy Services Ltd. Tata Consultancy Services Limited is an Indian multinational information technology service, consulting company headquartered in Mumbai, Maharashtra. It is part of the Tata Group and operates in 46 countries. TCS is one of the largest Indian companies by market cap...