Infosys BPM Ltd. Hiring For Order Management
- Infosys BPM
- 1 - 3 years
- Chennai
- 5 years ago
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Job Description
Infosys BPM Ltd. Hiring for Order Management -Voice Process, Chennai
As a precautionary measure for COVID-19, we encourage you to attend interview through Telephonic / Skype / WebEx VC. Along with CV, kindly share your contact details, Skype ID and availability for interview.
Job Description-
Job Location-Chennai
Qualification: Any graduate
Shifts: Night Shifts
Experience: 1-3 Years
Roles & Responsibilities:
- Follows all predefined procedures of the process.
- Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target.
- Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets.
- Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
- Shares experiences IN ORDER TO facilitate capture of tacit knowledge.
- Delivers on the new process / approach IN ORDER TO meet client / internal.
Must have skills:
- Preference for agents with at least 1 years of customer service, contact center, order to cash
- Preference for agents with prior knowledge of Order to Cash
- Prior exposure to multinational firms is preferable
- Knowledge on supply chain management or order management operations.
- Excellent written and oral communication.
Preferred Skills:
- Good oral and written Communication skills.
- Target oriented.
- Good Analytical and Reasoning ability
- Client interfacing skills.
- Client interfacing skills Comfortable to make calls to internal teams within client organization clients or respective stake holders.
Note: Preferred Immediate joiners or maximum 10 days notice.
If interested, kindly share your updated resume along with below details to
bo********a@in****s.com
Full Name:
Total Experience :
Relevant Experience:
Comfortable for Night shifts:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Re-location to Chennai(if nonlocal):
Regards,
Sneha
Talent Acquisition | INFY HR
Job Classification
Industry: OtherFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Any Doctorate in Any SpecializationContact Details:
Company: InfosysAddress: Karnataka, IndiaLocation(s): Chennai
Keyskills: Order Management Order Processing OrderManagement
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Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...
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