Job Description
We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements
Responsibilities and Duties
IT support engineer | Network Engineer - L1.
- Having knowledge in handling ticket tool, MS Office Packages and desktop related issues.
- Maintain procedures and reports that provide technical support to the entire organization.
- Having experience in Windows Active Directory, DNS, DHCP, GPO, Antivirus and Backup.
- Having basic knowledge in switches, Routers & Firewalls.
- Having basic knowledge on VOIP technology.
- Having basic knowledge on Network monitoring tools like Solarwinds, IP Monitor and etc.
- Analyse records and logs to spot underlying trends and potential issues.
- Test, evaluate, and make decisions about new technology for the business.
- Flexible to work in 24/7 shifts.
- Good communication skill and Certifications are preferred.
Immediate joiner
Shift - 24*7
please forward the updated resume to ka********l@he*****e.com
Job Classification
Industry: BPO / Call Centre
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: HEXAWARE TECHNOLOGIES LIMITED
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Mumbai
Keyskills:
Network Engineering
Hardware Networking
Network Monitoring
L1
Windows Active Directory
Technical Support
DNS
IT Support
DHCP
Switching