Service Desk Associate @ Careernet

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Service Desk Associate

Careernet
0 to 1 Yr
Hyderabad
5 years ago
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Job Description

We are Hiring For Service Desk associate (Pan India)

Skills Required :Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web. Requirements:Excellent communication skills required as you will work in International Voice Support.Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.Responding in a timely manner to service issues, request, and take care of the complete operations.Troubleshoot system and network problems, diagnosing and solving hardware or software faults.Provide support, including procedural documentation & relevant reports.Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services. (Rotational shifts/5 Days a week)
(Work from Home till December)Salary 1.8 Fixed LPALocation -PUNE, HYDERABAD, BANGLORE NOTE:- ONLY (Non-Engineering) Can ApplyPEOPLE FROM PAN INDIA CAN APPLY For more Info Contact @Sophiya 7042266***or share resume at so***********y@ca******t.co.in

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Service Desk Associate

Contact Details:

Company: Careernet Technologies
Location(s): Hyderabad

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Service Desk Associate @ Careernet

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