Direct walk-in For urgent openings
- Easemytrip
- 0 - 2 years
- Noida, Gurugram
- 5 years ago
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Job Description
Direct Walk-in @ our office with urgent requirement for Noida & Delhi both locations
Interview date & timing 17-May-21 to 26-May-21
Interview Venue Details:- Plot no - B-1, first floor, Sec - 4 Noida near to HDFC office & sec-16 metro station.
Timings:- 10:00 am to 5:00 pm.
Contact person - HR team 9999564***/8595078***.
Hiring for Freshers & Experience both - Flight Support (inbound process)
Job (working) location @ our Delhi & Noida office both
Job Description
Important Points to note :
Freshers with good communication skills.
Freshers from travel domain with good communication skills
Experienced customer support candidates in travel domain
Experience form BPO background can also be consider
Ready to work in rotational shifts ( No Night Shifts for females )
Knowledge -international/domestic travel voice process
Knowledge of world map & geography will be required.
Be enthusiastic & have zeal to perform.
Be flexible to work in 24*7 rotational shifts days working environment.
Candidates should be able to join ASAP.
Excellent communication skills required.
There is no night shift for female.
Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Only interested candidates can come for direct walk-in interview as above mentioned venue details or share their CV's on **@ea*******p.com
Job Classification
Industry: Travel & TourismFunctional Area: Travel, Tours, Ticketing, Airlines, Role Category: OtherRole: OtherEmployement Type: Walk-insEducation
Under Graduation: Graduation Not RequiredPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: Easy Trip Planners Pvt. LtdAddress: 223, F.I.E.,,,PATPARGANJ,INDUSTRIAL AREA, NEW DELHI, Delhi, IndiaLocation(s): Noida, Gurugram
Keyskills: Inbound Process BPO Communication Skills Customer Service Customer Support Problem Resolution Chat Voice Process Night Shift
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Easemytrip
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging ...
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