Opening For Customer Support - Voice Process @ Iris Kpo Resourcing

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Opening For Customer Support - Voice Process

Iris Kpo Resourcing
1 - 3 years
Chennai
5 years ago
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Job Description

Greetings from IRIS KPO!

IRIS KPO Resourcing (India) Pvt. Ltd. is a UK based Accounting KPO catering end-to-end Accounting Services and Payroll Services to UK Clients. For more details, please visit http:www.iris.co.uk/resourcing

Purpose:

Responsible for supporting Kashflow clients that are having technical problems with its suite of applications. With excellent customer service skills, you will always provide a professional standard level of support to all customers and internal teams.

Description:

is responsible for supporting and assisting both client and internal teams with technical queries on the Taxation process.

is able to ensure the customer requirements are met or, where possible, exceeded

is able to manage customer expectations and communicate well at all levels

is able to communicate effectively with customers in calls.

maintain a high level of customer service at all times.

is able to document in detail both problem and resolution.

Required Skills:

Excellent written and UK / US accent skills.

Proven track record of delivering excellent customer service.

Hands on experience in international voice support is mandate.

Candidates should be willing to work in UK Shift and B.com (Accounts) graduation is essential.

Interested candidates can email their resume to na*******n@ir****o.in

No direct walk ins allowed.

Job Classification

Industry: BPO / Call Centre
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit,
Role Category: Accounts
Role: Accounts
Employement Type: Full time

Education

Under Graduation: BCA in Any Specialization, B.B.A / B.M.S in Any Specialization, B.Com in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: IRIS KPO RESOURCING INDIA PVT LTD
Address: 5TH FLOOR, 77, POTTIPATI PLAZA, NUNGAMBAKKAM, HIGH ROAD, NUNGAMBAKKAM, Chennai, Tamil Nadu, , Chennai, Tamilnadu, India
Location(s): Chennai

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Keyskills: UK process inbound calls outbound calls AR caller International voice

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Iris Kpo Resourcing

https://www.iris.co.uk/products/iris-resourcing/

Opening For Customer Support - Voice Process @ Iris Kpo Resourcing

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