Field Engineer - Bengaluru/Bangalore - Trigent
- Trigent
- 2 - 4 years
- Bengaluru
- 5 years ago
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Job Description
Dear Candidates
We have a Immediate requirement of Field Engineer for one of our Client at Bangalore Location.
Summary
Location: Bangalore
Experience: 2+ years experience level is required.
Position: Field Engineer
Immediate joines preffered within 15 days joiners acceptable.
JD for Field Engineer:
Mandatory: Looking for experience on end user support, desktop, laptop, printers
Job Profile Summary:
The Field Engineer 3 performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. Is directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Applies personal knowledge to resolve product support issues that could not be addressed by service desk. Assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products., servers and storage.
Key Responsibilities:
- Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products May Provides Support for Enterprise Products Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Supports network products from operational and maintenance perspectives Performs installs, moves, adds and changes as required Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Thanks & Regards,
Naveen Kumar N
Mail if: na*****k@tr****t.com
Contact no: 9108228*** (Call between 9:30 Am to 6:30 Pm on Weekdays only)
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Software - Application Programming, Maintenance, Role Category: Admin/Maintenance/Security/DatawarehousingRole: Admin/Maintenance/Security/DatawarehousingEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredContact Details:
Company: Trigent Software LimitedAddress: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, IndiaLocation(s): Bengaluru
Keyskills: printers Field Engineering desktop Desktop Support laptop Troubleshooting support
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