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Service Desk Engineer @ Lydia Recruiters

Home > Technical Support / Helpdesk

 Service Desk Engineer

Job Description

 

We are having an excellent Job opportunity for one of the MULTINATIONAL COMPANY

With a total of 139 global service networks across globe and has been making every effort to respond quickly to customer requests.

JD

Position : Service Desk Engineer / Service support Engineer 

Experience : 2+ years

Your daily responsibilities will be :

Duties will include:

  • Take all incoming Service/Engineering enquiries from customers, ensuring the needs of the customer are met in a timely and professional manner.
  • Log all Service/Engineering calls accurately taking all the necessary details and forward the requests to the relevant department.
  • Ensure that all leads and opportunities are recorded accurately in the correct software package.
  • Scheduling of all Service/Engineering visits in close liaison with the department managers.
  • Coordination of all in-house engineering training courses.

Essential criteria:

  • Excellent verbal and written communication skills.
  • Technical/Engineering aptitude the ability to understand technical requirements and language.
  • Demonstration of excellent attention to detail and good organisation skills.
  • Strong Technical skills, Preparing daily Reports, should have experience in MS Word, Excel & SAP-CRM. 

Salary will be as per company norms

For more information contact immediately.

Lydia Recruiters

Amita - HR (M) 81779 83263 (E) am**a@ly************s.com

Sanan Fernandez - HR Head (M) 961 961 5*** (e) hr***s@ly************s.com 

For more information please visit our website: www.lydiarecruiters.com

 

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Service Desk Engineer

Contact Details:

Company: Lydia Recruiters
Location(s): Multi-City, India

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₹ 1.5 - 4.0 Lakh/Yr

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