Develop and manage operational relationships with our clients through pro-active reconciliation of pre-settlement and post-settlement of payments/receipts with each client.
Key Accountabilities
Assist the Asst. Manager/AVP in the running of the daily BAU functions, including:
Acting as the escalation point for B2/B3
Conducting training with junior members of staff and new joiners
Taking the lead in UAT for departmental initiatives and projects and proactively suggest system enhancements to improve team efficiency
Pre-confirm Derivatives settlements with internal and external counterparties
Source and request for SSI setup / amend of clients
Perform matching of statements against ledgers
Investigate Nostro breaks where ledgers/statements are unmatched
Stakeholder Management and Leadership
Responsible for the effective management and resolution of discrepancies in relation to payments and receipts with clients,. Role involves:
Acting as the first point of contact for Premier clients. Use extensive knowledge of derivatives and the function as a whole to ensure exceptional client service is provided to the firms high value, or sensitive clients.
Professional communication with thorough and detailed explanation to clients via e-mail or phone
Fostering excellent working relationship with internal counterparts (i.e. Desk, Sales team, Trade Support, Confirmations , Legal, Finance). Ability to negotiate effectively with all internal parties to ensure the team receives the necessary support to achieve its goals.
Exercising strong judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management immediately
Uphold the controls and procedures for the team, and highlight any control gaps identified to management to ensure that these are reviewed and addressed as necessary.
Prepare Local and Global MIS for distribution to management
Proactively cross train on all functions performed within the team and across the department to gain an in-depth understanding of the derivative products and processes in order to drive synergies within Post Trade Services.
Initiate process improvements within the team to drive efficiency and cost savings:
Strong analytical skills required to perform complex analysis on the volumes and process flow to identify the root cause.
Suggest innovative solutions to improve efficiency and provide the AVP with a detailed breakdown to quantify the time/ headcount savings from the initiative
Act as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team AVP) in order to implement change
Decision-making and Problem Solving
Highly organized and structured
Ability to multi-task and execute tasks with a sense of urgency and with ultimate goal of delivering tasks on time
Able to work independently on tasked assignments, and provide regular updates as and when required
Proactive in execution of priorities and goals
Strong Analytical skills
Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
Person Specification
Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. Note: experience requirements must not be in the form of years (minimum or otherwise).
Essential Skills/Basic Qualifications:
Degree educated with 4-5 years experience in an OTC Derivatives environment.
Extensive technical knowledge of the derivative products within remit
Strong understanding of the end-to-end processes in the Confirmations and/or Settlements area
Experience gained in High Volume House and client service environment.
Strong knowledge of Microsoft Excel
Strong communication and negotiation skills in order to manage the relationship with Premier clients, fluent in English.
Highly numerate with analytical problem solving ability.
Results Driven.
Commitment and loyalty to the brand.
Self Starter / Ambitious.
Willingness to take on responsibility.
Confidence to deal with both external and internal clients.
If Interested please share your resume to this em*****************r@Pe********y.com
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Any Doctorate in Any Specialization
Contact Details:
Company: PERSOLKELLY INDIA PRIVATE LIMITEDLocation(s): Pune