Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Validation Executive - Mumbai - People Group

Home > Voice

 Validation Executive - Mumbai - People Group

Job Description

Roles and Responsibilities

Title Executive Validator

Role- Validation is a pre-sales process where the validator discusses member requirements and partner preferences. Hence, validator plays an extremely important role as he/she acts as a bridge between member and sales.

Validator is responsible for understanding and capturing members partner preferences in detail, setting right expectations and addressing all concerns/queries basis which member will be serviced profiles for the signed up tenure once Select/VIP membership is activated.

Responsibilities

1. Work on all assigned tickets (Online & Offline) and discuss approx 24 parameters with member in detail.

2. Attend con-calls initiated by sales product advisor.

3. Responsible for facilitating sales by clarifying doubts and queries of member, if any.

4. Maintaining end to end call documentation, queries raised, rebuttals given.

Requirements

1. Minimum HSC Pass.

2. Around 2 years of relevant experience desired.

3. Freshers with natural flair for interaction with customers & good convincing skills will be considered.

4. Strong verbal communication skills and at least average writing skills.

5. Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided).

Good to have

1. Bachelors Degree.

2. Fluency in Regional language and should also know Tamil/Hindi/English.

3. Desired typing speed above 30 words per minute.




Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Medical-MS/MD in Anaesthesiology
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: People Interactive (I) Pvt Ltd.
Location(s): Mumbai
Website: http://careers.shaadi.com

+ View Contactajax loader


Keyskills:   Voice process Outbound Upselling Customer service Inbound

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

People Group

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...