DG-Assistant Manager-I2C (Order Management)
- Genpact India
- 3 to 5 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
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Are you the one we are looking for
Inviting applications for the role of Assistant Manager, Order Management Export
In this role, the Export Order Management Team Leader has the direct management responsibility for planning, organizing, controlling, and coordinating the plan to cash function for assigned supply chain accounts.
Responsibilities
Provide strategic and tactical leadership for the CSCs, focusing on growing volume and revenue while delivering superior customer service while building collaborative business relationships with all key business partners and ensure effective alignment with Customers exists at all levels.
Provide inspiration and leadership to teams to achieve superior business results. Areas of focus include supply chain efficiencies, service levels, productivity, quality management, sales support, and customer support.
Communicate our clients supply chain programs, objectives, and expectations to local team and Sales teams. Provide timely and significant business assessments to management.
Understand and have a working knowledge of all ERP systems that the team has primary accountability for utilizing. Maintain customer and industry expertise to optimally lead account planning.
Apply coaching skills to ensure a successful, positive team environment and ensure team adherence to all policy and procedures. Provide leadership to team to achieve goals. Provide ongoing feedback regarding progress made against goals.
Successfully utilize all cross-functional resources to ensure optimum service to business partners.
Provides single point accountability and liaison to leadership for all issues across Export Zones and activities
Leads critical issue issues across Warehouse and Transportation for each Zone and works to improve overall processes.
Assists Customer Service Manager by coordinating efforts with the customer service team to provide analytics for the supply chain team to identify drivers and trends of various issues across the supply chain.
Qualifications we seek in you
Minimum qualifications
College degree with relevant business experience in Customer Service Supply Chain, Sales, Logistics, or related functions. with additional functional knowledge of the credit, collection, and deduction processes
Must demonstrate a high level of managerial ability, including analytical problem-solving skills, planning/decision-making abilities.
Preferred qualifications
Export Operations Experience
Ability to maintain focus on key business opportunities and apply necessary resources to accomplish objectives.
Through coaching skills and actions, motivates the team to accomplish goals.
Actively pursue and manages relationships beyond natural work team to identify personal and situational opportunities.
Demonstrates working smart to accomplish assignments. Provides ongoing feedback and works with employees to develop and execute impactful development plans. Jointly identifies and execute developmental moves.
Ensure that impactful development plans are leading to personal growth. Believes in continuous learning and takes advantage of new technologies.
Acting as a leader of teams provides clear direction on roles and responsibilities and is a valuable contributor to cross-functional teams
Demonstrates a perspective and knowledge base that spans cross-functional areas. Thorough understanding of Customer Service and Sales Organization, strategies, and policies. Constantly searching for standard methodologies. View challenges and changes as positive opportunities and leads to implementing changes. Demonstrates the value of diversity not only in race and gender, but also in style, thought, and culture. Listens to learn. Build relationships across the organization.
Effective presentation and organizational skills. Exceptional time management skills and negotiating skills
Ability to handle multiple priorities efficiently. Strategic problem solver with the ability to understand and comprehend complex procedures. Ability to excel within a team environment. Exceptional written and verbal communication skills. Positive demeanor and hardworking team member
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: DG-Assistant Manager-I2C (Order Management)Contact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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