Job Description
Description
Position : Technical Support
US Rotational Shifts
Hitech City.
Roles and Responsibilities
* Required Minimum 1Year international Voice Experience
* Should carry experience into Technical Support
* Need to Resolve queries which are related to internet issues, Router Configuration, Broadband
issues
* Provide Troubleshooting steps through calls
Desired Candidate Profile
*Taking Remote access from customers
*Troubleshooting customers regarding product issues
*Tech support or desk top support
*Excellent communication skills.
*Provide assistance through calls.
*Need technical knowledge .
* Excellent interpersonal, intrapersonal skills, team player.
*Preferred only international BPO experience.
*Need Personal laptop with windows 10 and i3 Processor
Perks and Benefits
* Two way Transportation
* Joining Bonus
* Overtime Allowances
No Freshers
Looking for immediate joiners or who can join within 10days
Can reach me on Nahid - 7981491***.
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: International Voice Process - Technical support
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad