Openings for Customer Service Executive
- Hinduja Global
- 0 to 4 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
Job DescriptionGreetings for HGS!!
Opening for private bank on thirdparty payroll by HGS
Contract :- 1-year-renewable(Based on performance)
Process: Social Media
Location: Noida Sector 132
Eligibility & Qualification:
* Mandatory Fluent in ENGLISH, (Verbal & Written)
* Experience: Graduate and Post Graduate any fields (most considered from
commerce, banking, insurance and management background)
*Minimum 1year Exp Required
Roles & Responsibilities:
* Handling Queries and Complaint
Voice process:"Social Media"
*
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Good understanding of various social media platform
Interested Candidates please call:
Interested candidates can drop resume on below mail-ID
ra*********t@hg**s.com
9930641***
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Openings for Customer Service Executive ForContact Details:
Company: Hinduja GlobalLocation(s): Noida, Gurugram
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Hinduja Global
Hinduja Global Solutions Limited Hinduja Global Solutions Limited Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HG...
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