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Speech Analyst - Quality @ Pes Hr Services

Home > Customer Service (International)

 Speech Analyst - Quality

Job Description

Work Location MUMBAI/ Gurgaon

Experience : Minimum 1 year

  • 1- 6.5 years of experience only
  • Mandatory Quality Analyst Experience into International Voice Process
  • Good /Excellent communication skills
  • Advanced skills into Excel (charts, formulas, conditional formatting, graphs/charts, vlookup, quartiling),
  • Experience on presentation development & PowerPoint
  • Experience into 7 QC tools & Quality concepts
  • Need Problem solving approach
  • Need to be good with data analysis
  • QA Automation, Creating syntax, fine tuning syntaxes, building categories, building score cards, category validation, etc.
  • Saturday Sunday fixed off
  • Work from home
  • Shift US Shift
  • Work Location Mumbai, Gurgaon
  • N.P Immediate /30 days / 45 days / Serving notice.
Contact on an***i@pe**r.com or 8591162***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Speech Analyst - Quality

Contact Details:

Company: PES HR Services
Location(s): Noida, Gurugram

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₹ 7 - 10 Lakh/Yr

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