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Are you looking for
Inviting applications for the role of Assistant Manager, Office 365
We are seeking candidate who has relevant years of experience in Office 365
Responsibilities
Complete understanding of Exchange, email gateway and Office 365 setup and modules
Has very good experience on handling exchange on-premise setup, migration of mailboxes from exchange to Office 365
Monitoring of Exchange servers, AAD connect, Office 365 and ensuring uptime of 99.5%
Regular maintenance of exchange on premise servers, patching, upgrade and de-commission
Knowledge of AAD and office graph API
Knowledge on PowerShell scripting
Optimization and automation of regular support and maintenance activities
Has complete understanding of license, features, provisioning and de-provisioning
Mailbox maintenance, archival, auditing, in place/litigation hold, eDiscovery
Security and compliance of office 365 and monitoring of office 365 activities
Monitoring of upgrades in office 365 and ensuring appropriate actions are taken
Incident management and support role experience as a L2 support engineer
Tracking and adherence to SLAs
Ability to coordinate with dependent teams and get the issues resolved
Qualifications we seek in you
Bachelor s degree or certification from an accredited institution in technology or good years of experience or equivalent training
Preferred qualifications
Excellent communication and written skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...