International Semi Voice Process - HR -
- Sutherland Global
- 0 - 3 yrs
- Chennai
- 6 years ago
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Desired Candidate Profile
Dear Candidate,Greetings from Sutherland!!!
We have openings for Customer Support Associate-International Voice/Non Voice.
Eligibility:
Freshers and Experienced both are eligible.
Walkin directly or call Malavika HR@ 8925361*** - Call/ Text if you are interested.
Mention Malvika HR on top of the resume .
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Ideal Candidate Profile -
High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers.
Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers. Benefits :
Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives
Job location : Chennai
Walk in Details:
Interview Dates : 27th to 30th August 2019
Interview Time : 11 Am to 2.30 Pm
Reference ID : Malavika HR [Write on top of your resume] Interview Venue:
Sutherland
GATEWAY Office Park, IT / ITES SEZ,A1 ground floor,# 16, GST Road,
Perungalathur, Chennai - 600063 Regards,
Malavika HR
Sutherland
Contact Details:
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Keyskills: bpo sitel tcs wipro customer service tse aegis customer support healthcare fresher voice process cse semi voice non voice interview cso
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₹ 1,75,000 - 3,00,000 PA
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