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Teller Service Executive - Visakhapatnam/vizag @ DCB Bank

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 Teller Service Executive - Visakhapatnam/vizag

Job Description

Job Summary

  • Performs all over the counter banking transactions in accordance with bankas standard.
  • Accepts cash deposits and payments for current, savings and fixed deposit accounts.
  • Process withdrawals/ deposits from / to customer accounts.
  • Approves and processes customer service charge refunds within authoritya
  • Handles all routine customers questions, problems, concerns related to cash and remittances and refers complex issues to higher authorities as appropriate.
  • Ensure seamless process flow in clearing department (where necessary).
  • Educates and directs customers to appropriate delivery channels.
  • Performs EOD cash and ATM balancing.
  • Ensure zero error/delay in daily operations and all other activities related to cash and clearing.

Detailed Responsibilities

  • Responsible for day to day operations within the Branch
  • To ensure accurate, timely and error free operational processing of customer needs and requests in Branches
  • Ensuring regulatory compliance procedural compliance and timely Audit
  • Transactions for NEFT/RTGS, etc.Vault / Key custodian
  • Other duties may be assigned as business needs require:

Desired skills and competencies

  • Should have managed cash for a Bank Before
  • Knowledge of branch banking operations
  • Experience in cross selling products would be an added bonus

Job Classification

Industry: Banking
Functional Area: BFSI, Investments & Trading,
Role Category: Banking Operations
Role: Banking Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: DCB Bank
Location(s): Visakhapatnam

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Keyskills:   Branch banking operations NEFT Banking RTGS Regulatory compliance Customer service Teller Service Executive Management Operations Auditing

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DCB Bank

DCB Bank Limited DCB Bank Limited is a private sector scheduled commercial bank in India. It has a network of 331 branches. and around 505 ATMs in the country. It offers products to individuals, small and medium businesses, rural banking and mid corporates across the branch network.