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Quality Analyst @ Conneqt

Home > Quality Assurance - Manager

 Quality Analyst

Job Description

Quality Analyst JD

Graduate (from any educational field)
Minimum 3-years of work experience
Fluent in English & Hindi is necessary (additional regional language will be added advantage Gujarati, Marathi, Assamese, Oriya, etc)
Customer service oriented & should have prior knowledge of customer care processes and techniques
Keen eye for detail & should have good aptitude for fact finding
Excellent coaching skills and Understanding of quality methods and tools (TNIs, score calculations, parameters ratings, etc.)
Good Feedback skills (written & verbal) with effective articulation of work-on observed
Strong written and verbal communication skills
Should be a good team player .....
Good in MS Office, Excel, Word and PowerPoint. Good Aptitude skills- reasoning and logical

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Quality Assurance - Manager
Role/Responsibilies: Quality Analyst

Contact Details:

Company: Conneqt Business
Location(s): Hyderabad

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Conneqt

CONNEQT BUSINESS SOLUTIONS LIMITED Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater...