Process Trainer- Udaipur
- Indira Ivf Hospital
- 1 to 6 Yrs
- Udaipur
- 4 years ago
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Job Description
Responsibilities
- Develop digital and print educational material (e.g. videos and manuals)
- Organize classroom-style seminars about product features and sales techniques
- Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
- Coordinate mentorship programs for new customer service/ Employees representatives
- Assess the impact of each educational course on staff performance and client satisfaction
- Maintain updated records of training curricula and material
Requirements
- Work experience as a Customer/ Employees Service Trainer or similar role
- Experience in sales or customer service positions is a plus
- Knowledge of Learning Management Software (LMS)
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- BSc degree in Education, Human Resources or relevant field
- Additional certification in training is a plus
Interested candidates can share their profile on ma*********v@in******f.in
,Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Process Trainer- UdaipurContact Details:
Company: Indira IVF HospitalLocation(s): Udaipur+ View Contact
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₹ 3.5 - 4.0 Lakh/Yr
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