Urgent Opening For Process Trainer - CS Voice @ Epicenter Technologies

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Urgent Opening For Process Trainer - CS Voice

Epicenter Technologies
3 to 7 Yrs
Mumbai
4 years ago
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Job Description

Designation:Process Trainer

Salary: 500000

Role Desired:- Experience of training batches (Classroom / Virtual) - Customer Voice Process experience - Train New Hires - Manage OJT - Deliver desired throughput numbers - Achieve performance goals

Responsibilities Desired:- Train New Hire Batches - Manage OJTs - Conduct PKTs for the Process - TNI Identification - Monthly Refresher Trainings - Initiatives to drive process performance

Qualification Desired:Minimum Graduate

Experience Desired:Minimum 1 year experience

Technical Skills Desired:- eMail etiquettes - Good knowledge of PowerPoint - Good knowledge of Excel - Ability to create and revamp training content

Management Skills Desired:- Manage Trainee Behaviour - Good Interpersonal Skills - Problem Solving Capabilities - Understand process dynamics

Interested candidate can send their profile on de********h@ep****************y.com

Regards,

Deepa Singh

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical / Process Training
Functional Area: Not Applicable
Role/Responsibilies: Urgent Opening For Process Trainer - CS Voice

Contact Details:

Company: Epicenter Technologies
Location(s): Mumbai

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Epicenter Technologies

We at Epicenter are one of India's Leading Customer Contact Centreâ€™s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West

Urgent Opening For Process Trainer - CS Voice @ Epicenter Technologies

Home > Technical / Process Training