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Technical International Support (International) @ Careernet

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 Technical International Support (International)

Job Description

We are Hiring For Technical Support Engineer- International Voice


Roles and Responsibilities :-

  • Minimum 1 years of experience in Service Desk/ Tech support process / Cloud Computing Process
  • Excellent communication skills C1 equivalent proficiency
  • Displays excellent customer service skills and capabilities
  • Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
  • Maintain response and resolution speed as defined by SLOs
  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.
  • Use existing knowledge base to provide a customer facing root cause assessment.

Desired Candidate Profile

  • Minimum 1 year of experience in Service Desk/ Tech support process / Cloud Computing Process
  • Excellent communication skills C1 equivalent proficiency.
  • BCA/BTECH/MCA/BE- Computer Science
  • Willingness to work in rotational shifts
  • 24X7 operations
  • Flexible with Weekly Offs

Perks and Benefits

Work From Home - Currently

People Can apply From Pan India

5 Days // Rotational Shifts


Contact Details:

To Apply pls call @ Ankita 8750445*** or whatsapp or

share resume at an*********t@ca******t.co.in


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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Technical International Support (International)

Contact Details:

Company: Careernet
Location(s): Multi-City, India

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₹ 3.0 - 6 Lakh/Yr

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Careernet

www.carrernet.co.in