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Are you the one we are looking for
Inviting applications for the role of Marketing and Communications Manager
The Communications team member will handle our communication portfolio and carry out internal & external communication plans and drive employee engagement. This team member will partner closely with the Tower leaders and GOL to create and implement internal communications and external communications to clients. The role will require working closely with the Operations team to ensure alignment with the processes.
Responsibilities
Lead and execute communication campaigns within the business to drive awareness around critical programs and initiatives
Drive end-to-end communication campaigns both within the region and globally
Be accountable for designing and managing leadership townhalls and other vehicles for leaders to engage with employees
Communicate regional strategies and celebrate results, both within the region and globally
Ensure that news, achievements, employee experience initiatives, values-based behavior and information are collected and promoted on all internal platforms in suitable formats
Coordinate with business units to gather information and craft articles, messages, or newsletters
Storyboard or translate communication plans to the creative team of art directors and designers
Should have a creative eye and a keen interest in design, visualization, creation of attractive newsletters
Work closely with the Talent Marketing team to manage Genpact s social media handles in the region
Training other team members regarding the daily tasks whenever necessary and requested by the manager
Updating working procedures and reports periodically
End to end accountable for communications campaigns rollout
The employee can be requested by the manager to perform other tasks necessary to reach the company s objectives
Qualifications we seek in you
Minimum qualifications
Graduate degree is required
Previous experience in a related position, especially internal communication, for a large business or organization, is most sought after
Good written and spoken English
Self-motivated with ability to work both independently and as part of a team
Ability to handle customers (internal and external) on one-on-one basis, via e-mails and calls
Able to effectively manage multiple activities simultaneously in a fast-paced environment
Excellent written and oral communication skills and detail-oriented
Very good planning & project management skills
Results driven and positive attitude
Preferred qualifications
B2B experience
Marketing background with good written English
Excellent communication skills
Experience in creating digital ads, video, and static across social media platforms such as LinkedIn, Facebook, YouTube, WhatsApp, e-mail, and display
Good understanding of digital marketing KPIs knowing how to prioritize and differentiate between key leading KPI s and generic indicators
Team player attitude with the ability to work independently and manage multiple projects in a fast-paced environment
Experience working across different time zones preferred
Experience working remotely
Self-starter and driven with a can-do attitude
Excellent organizational and problem-solving skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...