Assistant Team Leader @ Futureheights Training

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Assistant Team Leader

Futureheights Training
2 to 6 Yrs
Mohali, Chandigarh
4 years ago
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Job Description

Job Description

Profile - Onboarding ATL

Experiene - 4+ yrs

Job Purpose:-
Candidate will lead a team to implement SOP, documentation with first-time clients and help facilitate them get onboarded. Candidate will help excel the experience of clients, map relevant processes and document them

Duties & Responsibilities:-

Manage standard process and best practices to bring clients onboard and online in the stipulated timeframe
Manage the provisioning process, including the creation of groups/users, and any other areas that require modification / process improvements

Deliver dashboards & reports to the higher management daily, weekly & monthly
Maintain a high level of process quality and consistency as well as an excellent relationship with the clients

Key Skills:-

Graduate/Post Graduate (Preferably Commerce).
MS Visio proficiency
Excellent communication skills (Verbal and Written).
Strong analytical skills
Minimum 5 years of post-qualification experience in BPO/KPO industry.

Thanks

Futureheigts

Share your CV at jo*s@fu***********s.co.in

Employement Category:

Employement Type: Full time
Industry: KPO / Analytics
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Assistant Team Leader

Contact Details:

Company: FutureHeights Training
Location(s): Mohali, Chandigarh

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Create password

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Futureheights Training

Assistant Team Leader @ Futureheights Training

Home > Finance / Accounts / Tax