Assistant Manager- Service Now
- Genpact India
- 4 to 9 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Assistant Manager, Developer Service Now
Genpact has a vacancy for a Developer in its expanding Orchestration Group to support global customers.
The group is expanding to cater to the growing number of varied and exciting projects and customers.
This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
We are looking for a bright and enthusiastic individual to join the group. We are looking for an individual with the right skills and experience, but equally, they must complement and enhance the existing team here at Genpact with their positive approach to work and their friendly and enthusiastic personality.
Responsibilities
Participate in user stores creation
Liaise with BA / TA for requirements related questions
Develop solution as per requirements
Perform Unit testing, fix defects identified in Unit testing
UI Actions / UI policy / Access Control Lists, etc.
Write various Server-side scripts using Script Includes.
Use ACLs for controlling the security mechanism in Service Now
Understand and debug system logs
Ensure smooth API ServiceNow Integration with external tools
Qualifications we seek in you
Minimum Qualifications
IT Graduate
Prior working experience with ServiceNow
ITIL V3 Foundation Certified
ServiceNow Admin / Dev Certified
Experience in Production support tasks
Experience in ServiceNow Application maintenance including version upgrades.
Relevant experience as a developer and experience in Develop, Design ServiceNow solutions in a variety of modules (ITSM, GRC, VRM, HRSD, CMDB, ITOM, etc.)
B.E / MCA / Relevant degree and ITIL framework exposure
Coding experience in ServiceNow scripting / JavaScript / REST / Webservices / Angular JS etc.
Preferred qualifications
Implementation Specialist certifications are preferred
Good management, analytic, problem solving & interpersonal skills
Self-motivated, Positive outlook & result oriented
Effective communication skills
Good knowledge of available IT systems/tools and always keep up to date with new developments within the IT industry
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Operations Management / Process AnalysisFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager- Service NowContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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