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Customer Service (Banking Sector) Goregaon @ Careernet

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 Customer Service (Banking Sector) Goregaon

Job Description

Required Candidates for Customer Support (Inbound Officer)- Banking


NOTE: ONLY IMMEDIATE JOINERS


Location: Who Stays near Malad , Mumbai


Salary: 2.50 to 5 LPA


5 days working (Rotational Shifts)

Sat & Sun off

Age:26 yrs max

Qualification: No Graduate before 2017


Experience: Graduates Minimum 3 years exp/ Post Graduates Minimum 2 years exp.


Responsibilities:

  • Displaying complete onus to customers queries / problems
  • Delivering service with requisite courtesy and accuracy
  • Adhering to product and process requirements, with nil errors
  • Escalating customer issues to the right internal stakeholders
  • Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
  • Ensure process efficiency and effectiveness by
  • Complying to service and sales guidelines
  • Achieving Call Quality targets
  • Resolving customer queries at the first instance of contact, with minimum call handling time
  • Cross-sell / upsell set products like
  • Loans and mortgages
  • Priority / elite accounts

Contact Details:

To Apply pls share resume at an*********t@ca******t.co.in

Or call @ 8750445*** (morning 10 am till 6pm evening)


,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Service (Banking Sector) Goregaon

Contact Details:

Company: Careernet
Location(s): Chennai

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₹ 3.0 - 5 Lakh/Yr

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