Front Office Executive
- Billu Personal care
- 0 to 1 Yr
- Jaipur
- 4 years ago
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Job Description
Responsibilities
-Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
-Book and confirm appointments via phone and email
-Process transactions (cash and credit cards) and issue receipts
-Welcome walk-ins, answer questions about services and schedule appointments based on availability
-Inform clients about new services and discounts
-Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
-Update client records with contact and billing details, appointments and services offered
-Manage our call center
-Maintain a tidy reception area
-Order business cards, brochures and stationery as needed
Requirements
-Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
-Hands-on experience with office equipment, like printers and POS systems
-Familiarity with processing transactions
-Excellent communication abilities (verbal, phone and email) with a customer service attitude
-Solid organization and record-keeping skills
-An ability to remain calm under stressful circumstances
-High School diploma
Job Type: Full-time
Salary: 15,000.00 - 30,000.00 per month
Employement Category:
Employement Type: Full timeIndustry: Personal Care / BeautyRole Category: Front Office / ReceptionistFunctional Area: Not ApplicableRole/Responsibilies: Front Office ExecutiveContact Details:
Company: Billu Personal careLocation(s): Jaipur
Billu Personal care
Billu Care is an Online Platform that seamlessly connects customers to salons. Our app — Billu App — acts as a digital platform where lovers of personal care can avail salon services of their choice by booking their appointments. Customers can also choose their preferred service thro...
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