Principal Consultant- Program Manager
- Genpact India
- 3 to 4 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*Principal Consultant Project Manager
Function: Operations
Location: Noida, India
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
Inviting applications for the role of Principal Consultant Project Manager
In this role, you will be responsible for Transactions, Creating Projects, allocations, Onboarding of resources to Customer systems. This is a very critical role & need knowledge of MS Office with great communication skills, as consultant would work with business people & Leadership to have a real time understanding of business problem and, craft the solution which really fits into customer needs.
Responsibilities
- Will Participate in some or all activities in SDLC
- Independently propose and implement strategic/tactical solutions to critical business/technical problems/ Improvement
- Maintain responsibility for analysis of Incident Tickets & Resolution, contribute to Continual Service Improvement Programs
- Discussion with client and partners to explain the areas of improvement and remediate recommendations
- Onshore and offshore discussion with client point of contacts to review quality of deliverables, work papers, audit/ assessment reports
- Seek, craft and resolve production problems
- Regular interaction (in person, email and over phone) with business and technical partners locally and globally for status update, requirement discussions, discussions about solution/approach etc
- Build, release and configuration management
- System troubleshooting and problem solving across platform and application domains
- Suggesting architecture improvements, recommending process improvements
- Evaluate new technology options and vendor products
- Analysis and discovery of application configuration, including infrastructure and run time across client engagements
- Establish a dialogue with the partners to achieve trusted technical adviser status
- See opportunities and communicate them to PM and/or Technical Lead
- Identify potential issues preventing the successful delivery of services or solutions and inform the Project Coordinator appropriately
- Establish POCs to validate the client solutions
Qualifications we seek in you
Minimum qualifications
- BE/B Tech/M Tech/MCA/BCA
- Must possess excellent written and verbal communication and skills
Preferred qualifications
- Candidate should have Exp in ITIL Aligned Service Operations, Project Management, Service Delivery
- Azure APIM, AKANA Gateway
- DevOps, Python, YAML, JSON
- Monitoring Tools (AppDynamics/ Dynatrace/Prometheus/Grafana)
- Code for Container (Docker/Kubernetes/ Teraform)
- Shifts: Rotational Shift 24*7 model
- Ability to be learn and apply new processes and tools
- We will ensure that individuals do participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Principal Consultant- Program ManagerContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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