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Hiring For Voice Process - Kolkata @ Teleperformance

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 Hiring For Voice Process - Kolkata

Job Description

Roles and Responsibilities


Maintain positive & professional attitude to clients.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents.


Desired Candidate Profile


Excellent English Communication required.

Must be 12th Pass in any profile.

Fresher can apply.

Must be from Kolkata (Outstation candidates can relocate to Kolkata)

Must be flexible to 24*7 rotational shifts.



Perks and Benefits


Lucrative incentives on Performance.

Upto 15000/- ctc per Month.

6 Working Days and 1 rotational week off.

Contact HR Sayan - 6290243***

HR Sara - 6292238***

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate

Contact Details:

Company: Teleperformance
Location(s): Kolkata
Website: http://intelenetglobal.careersitemanager.com

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Keyskills:   incentives voice process hiring customer complaints

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₹ 2,00,000 - 2,50,000 P.A

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Teleperformance

Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali