Opening for Senior Process Executive @ Infosys BPM

Home > Finance / Accounts / TaxOperations Management / Pr

Opening for Senior Process Executive

Infosys BPM
2 to 3 Yrs
Bengaluru
4 years ago
Email to a friend
Report this job

Job Description

SLA Compliance: Execute transaction as per prescribed guidelines and timelines, responding to complaints/queries, interacting with Vendor to meet SLA targets Process Compliance: Execute client transactions, attends to the transactions, verifies basic information and closes customer query/issues as per defined SOP/Parameters prescribed; Ensures appropriate documentation of the upshot from the last transaction on the client s account as per prescribed format to meet quality standards Customer Interaction: Resolves individual cases that need to re-work in order to achieve high C-SAT score from the end user Knowledge Management: Shares experience in order to facilitate capture of tacit knowledge and train new joiners to the process Process Reengineering: Delivers on the new process/approach in order to meet client/internal goals and to provide update to supervisor

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Finance / Accounts / TaxOperations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Opening for Senior Process Executive

Contact Details:

Company: Infosys
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: customer relations accounts sla quality insurance quality standards vendor supervision documentation

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Specified

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...

Opening for Senior Process Executive @ Infosys BPM

Home > Finance / Accounts / TaxOperations Management / Pr