Tech Mahindra is Hiring Project Manager(pmo)
- Tech Mahindra
- 6 - 10 years
- Pune
- 6 years ago
- Email to a friend
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Job Description
JOB PURPOSE:
Understanding and delivering the following:
Business Transformation plans - Able to identify priorities, identify projects and get them to closure.
Technology Understanding - Able to understand and project manage technology initiatives from the Business Transformation plans.
MSA and Performance Management - Analyse reports, derive insights from it to drive the right business decisions.
Action Owner - Track all actions that come from meetings with client and wider leadership for the account.
Ensure progress and eventual closure.
Transition/Operations Management - Should have past experience in BPO operations, transition or site setup.
Governance - Should be able to manage Governance for the account, with key focus on contractual obligations and ensure the business is in line with the required obligations.
Competencies :
- Strategic orientation combined with operational strength / task orientation
- Drive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals
- Good influencing skills, able to persuade others to adopt specific courses of action.
- Delivery-oriented, able to meet deadlines and expectations while juggling multiple and changing priorities
- Practical with an ability to speak effectively to varied audiences
- Positive and proactive attitude, highly self-motivated, a self-starter and a fast learner
- Discretion, integrity, and authenticity
- Strong knowledge of MS Project and the Microsoft Office Suite & MS Visio.
- Understands Project Management Methodology (PMI) and documents required to prepare a project plan, knows how to develop SOP's a Governance Plan for projects being handed over to BAU.
KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED
Customer Focus (Core)
- Ability to maintain high confidentiality with sensitive information and data and display integrity.
- Ability to anticipate customer needs, explore all options and develop appropriate project solutions.
Stakeholder Management
- Is able to communicate effectively with senior stakeholders.
- Is able to ensure that threats and opportunities represented by stakeholders are captured and proactively managed as risks.
- Is able to execute, communicate and manage change in the stakeholder management plan throughout the life cycle.
Analytical Thinking & Decision Making Skills
- Ability to work with data, analyse and draw inferences from data.
- Ability to make impactful decisions around issues involving - uncertainty, complexity, high-risk consequences, alternatives and interpersonal issues.
Documentation and Reporting Skills
- Ability to articulate effectively while reporting, creating minutes and action plans.
- Ability to update project related documents (including stakeholder analysis) and version control documents contextually and accurately.
EDUCATION & EXPERIENCE REQUIRED :
Education
- (Minimum) Graduation required in any discipline and PMP/Prince 2 trained.
- (Preferred) Post Graduation.
- (Preferred) Certification in PMP or equivalent.
Experience
- Minimum of 6 years' experience of which, at least 2 years should have been in a project management role.
- Should have managed a small project end-to-end following the project management methodology.
Job Classification
Industry: BPO / Call Centre / ITES,Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full timeEducation
Under Graduation: Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any SpecializationDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Tech Mahindra
Keyskills: Bpo Operations PMP Trained MS Project PMI PMP PMO Project Management Transition Business Transformation Technology Solutions Project Planning Operations Management Prince2
Tech Mahindra
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...
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