Restaurant Manager
- S S Infratech
- 2 to 7 Yrs
- Multi-City, India
- 4 years ago
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Job Description
PURPOSE OF POSITION
To coordinate the activities of the staff to deliver quality products and service to customers
in the following outlets; Ariccia Trattoria Restaurant, Piccolo Bar and Lounge, Caff Siena,
In-Room Dining, Executive Floor Lounge.
ESSENTIAL DUTIES
Interview, select, train, supervise, counsel and discipline outlet staff for the efficient
operation of the outlet. Organize and conduct pre-shift and departmental meetings
communicating pertinent information to the staff, such as house count and menu
changes. Schedule and direct staff in their work assignments.
Interact positively with customers promoting hotel facilities and services. Resolve
problems to the satisfaction of involved parties. Answer telephones in a clear voice,
coordinate and document reservations. Organize special events in the restaurant
such as receptions. Maintain rapport with all departments and attend relevant
meetings.
Move throughout the facility and kitchen areas to visually monitor and take action to
ensure food quality and service standards are met. Verify temperatures, judge
appearance and taste of products and check preparation methods to determine
quality. Give guidance toward improvement and make necessary adjustments for
consistency.
Maintain profitability of outlet to support overall hotel operation. Control payroll and
equipment costs (minimizing loss and misuse). Ensure par stock levels are
maintained by calculating inventory, ordering and retrieving supplies and stocking
shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate
cost effectiveness of all aspects of operation. Develop and implement cost-saving
and profit-enhancing measures.
Utilize computer to accurately charge customers, create forecast and revenue reports
and write correspondence. Input and retrieve data and change computer procedures
using complex series of keypunches to program system.
Ensure that all standards and hotel cash handling procedures are met.
Ensure compliance with local, state and federal laws.
Ensure adequate staffing levels for anticipated business during shift.
Coach staff to adhere to outlet service standards.
Maintain cleanliness of all outlets-restaurant, lounge, service areas, room service,
floor landing for room service trays and outlet staff coolers.
Solicit feedback from guests concerning food, beverages, service and improvement
ideas.
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant Role Category: Front Office / Guest RelationsHousekeeping Functional Area: Not ApplicableRole/Responsibilies: Restaurant ManagerContact Details:
Company: S S InfratechLocation(s): Multi-City, India
Keyskills: communication skills. excellent customer service skills commercial awareness. flexibility. good interpersonal skills.
S S Infratech
  We need new talented and experienced candidates from any part of the world to join us here in our company, We believe in hiring the best fit and helping our team members develop their professional careers within the Group. Please see below the current list of vacancies: Interested candidat...
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