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Customer Support Executive - VOICE @ Ample Recruiters

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 Customer Support Executive - VOICE

Job Description

Dear Candidate,

We are hiring for CUSTOMER DELIGHT Executive for one of the leading Brand In India Goibibo . Details as follows;

VOICE PROCESS

Salary:  Upto 22k IN HAND 

Shift: Rotational

Location: Gurgaon, Udyog Vihar 

Profile : Customer Support Executive - VOICE

JOB DESCRIPTION:

Process / LOB: Goibibo
Job: Customer Delight Executive
Location: Gurgaon
Reporting to: Team Leader

CRITICAL SKILLS REQUIRED:

  • Knowledge of customer service principles and practices
  • Problem solving ability.
  • Customer focused && service oriented.
  • Good Command on verbal && written English
  • Willingness to work in shifts (Flexible to work in 24 x 7 environment).
  • Passionate and Good command over English Language, ability to effectively communicate information in written format then you at the Right place! We are on the lookout for a customer advocate like no other. Someone who can express themselves effortlessly and effectively in English
  • Demonstrated effective, clear and professional written and oral communication and attention to detail.
  • Ability to embrace constant change with flexibility.
  • Schedule flexibility to work at weekends.
  • Relevant field experience will be preferred.
  • Excellent spoken and written communication skills
  • Knowledge of Customers Culture
  • Versant score of 6+
  • Excellent team work and ability to work in distributed delivery environment.

CANDIDATE SPECIFICATION

  • 12TH/Any Graduate / Post Graduate.
  • Fresher and Experience Candidate may Apply.
  • Should be comfortable with Inbound.
  • Must be flexible working in shifts.
  • Agents should possess grammatically correct communication skills in written and Verbal English.

WARM REGARDS,

HARPREET KAUR
TA-EXECUTIVE
8510836***
AMPLE RECRUITERS & TRAINERS

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive - VOICE

Contact Details:

Company Name: Ample Recruiters
Location(s): Noida, Gurugram

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 Job seems aged, it may have been expired!
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₹ lt; Rs 50,000 - 2.5 Lakh/Yr

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Ample Recruiters

One of the growing recruitment firm with the objective of placing right talent at right place.