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Tech Mahindra LTD_ Pune _ Assistant Manager

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 Tech Mahindra LTD_ Pune _ Assistant Manager

Job Description

Tech Mahindra LTD_ Pune _ Assistant Manager Training *


Job Responsibilities-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Manage Knowledge Check for New Hires & Production Staff
  • Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

Knowledge, Skills and abilities-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Experience in any product/process/soft skill/up-skilling training
  • Open to Work in 24X7, 5 days working Rotational

Desired Candidate Profile-

  • Min Graduate (Any)
  • Min 2 years experience as a Lead Trainer/ Assistant Manager Training from a BPO.
  • Strong understanding of and experience in product training in domestic BPO domain
  • Looking for immediate joiner

Salary- Best in Industry Kindly Contact- Mayuresh J

Email - mj*******1@te*********a.com

Ph. No - +91 9168637*** (Call/ WhatsApp)

Job Classification

Industry: BPO / Call Centre
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate, Doctorate Not Required

Contact Details:

Company: Tech Mahindra Ltd
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Pune

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Keyskills:   training management Training Delivery domestic bpo TTT TNA OJT TNI

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₹ 3,00,000 - 5,00,000 P.A

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Tech Mahindra

Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.