Hotel Supervisor @ S S Infratech

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Hotel Supervisor

S S Infratech
0 to 4 Yrs
Multi-City, India
4 years ago
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Job Description

The hotel supervisor, or front office supervisor, oversees front office operations, helping coordinate guest arrivals and departures. While the hotel manager handles more complicated guest requests and special needs, the supervisor approaches guests to ensure they are enjoying their stay and makes sure any guest complaint or request gets handled immediately by front office, housekeeping or dining room staff. The supervisor also oversees and confers with all other guest service agents, like concierge and bellmen.

General Duties

The supervisor assists with and oversees guest check-in and check-out of the hotel. The supervisor ensures that all front desk employees engage politely and attentively with incoming and departing guests. She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties.

The supervisor also assists the front office team in making reservations and answers incoming telephone calls. Other duties include assisting guests with special requests. When the front desk manager takes a break or is out for the day, the supervisor can generally assist guests as the manager on duty.

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Customer Service (Domestic)Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Hotel Supervisor

Contact Details:

Company: S S Infratech
Location(s): Multi-City, India

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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S S Infratech

Â Â We need new talented and experienced candidates from any part of the world to join us here in our company, We believe in hiring the best fit and helping our team members develop their professional careers within the Group. Please see below the current list of vacancies: Interested candidat...

Hotel Supervisor @ S S Infratech

Home > Customer Service (Domestic)Back Office Operations