Manager - Learning & Development
- Apollo Hospital
- 5 - 10 years
- Madurai
- 4 years ago
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Job Description
Roles and Responsibilities
I. Primary Responsibilities:
Complete responsibility for all training and learning activities and vested with authority commensurate at the vertical level in accordance with policies and controls.
II. Essential Functions:
- Plan, organize, coordinate and direct training and learning activities at management,
Clinical, supervisory & entry levels in the vertical.
- Consult with Managers / HODs to determine training needs and requirements, training policies and procedures.
- Research, select & organize training programs based on the training requirements and the benefit that it can yield for the vertical
- Conduct training sessions and obtain the services and assistance of training specialists when
Courses and training procedures are of a specialized or advanced nature.
- Develops, writes and coordinates training manuals working with specialists for specific details.
The training manuals should include: course content, visual charts, videotapes, slides, etc. Prepares training videotapes and/or films and maintains library of video and film training aids.
- Coordinates with resources in the vertical & schedules training sessions within individual training programs ensuring facility setup, audio-visual setup and employee notification.
- Coordinate with the departmental heads to understand the functional training requirements of the departments and address the gaps using the departmental learning coordinators & unit training resources in the vertical
- Consult with management to identify business/departmental performance gaps in the vertical and develops a robust training program to address the gaps.
- Identify the departmental learning coordinators using the unit training resources assistance and train the learning coordinators through TTT programs & certify them on the training skillsets in accordance with functional head of the region.
- Maintains the training database of the records & data pertaining to the training sessions planned & executed. Prepares the Monthly MIS pertaining to vertical and presents to the vertical heads on the training interventions interventions identified, addressed & gaps that still prevail.
- Focusses on the Behavioural, Emotional & softskill training of the employees in the vertical and develop annual calendars addressing the need.
- Participate in analysis studies with managers to evaluate and determine the effectiveness of the training programs at the units in the vertical. Closely in coordination with the regional head.
- Performing Random audits on the learning programs at the units which comes under the vertical.
- Engage admin employees, doctors, nurses, paramedics and managers of the vertical in the vision of the learning organization.
- Develops the Annual Budget for the vertical in consultation with the Head of the Business Vertical & Functional Head of the region.
- Maintain fiscal responsibility by adhering to budget requirements.
- Ensure learning options are cost effective, meet business needs, and appropriately utilize available resources.
- Ensures that the engagement functions are been driven as per the regional & corporate directives.
- Closely tracks the effectiveness index of the employees and develops plans to enhance the satisfaction levels or sustain the levels in consultation with the functional head.
- Develop competency-based models to align job-specific competencies with corporate competencies for job mapping, skill patching, performance management, and succession planning in the vertical.
- Anticipate and put training plans in place to address future business needs or potential issues/gaps.
- Manage the units in the absence of the resource and ensure that the learning activities in the unit is not compromised.
- Assist the units in the vertical during their Accreditations & Assessments and help the unit resources to address the gaps or non-compliance areas.
- Adheres to the changes that are been made on the job requirements by the organisation.
- Special project work as and when required.
Kindly share CV to am*****a@ap************s.com
Contact Number - 7339654***
Job Classification
Industry: Medical Services / HospitalFunctional Area: Teaching & Training, Role Category: Corporate TrainingRole: Corporate TrainingEmployement Type: Full timeEducation
Under Graduation: B.Tech/B.E. in Production/IndustrialPost Graduation: MBA/PGDM in Any SpecializationDoctorate: Any DoctorateContact Details:
Company: pollo Hospitals Enterprise LimitedAddress: NO 21,,,GREAMS LANE OFF GREAMS ROAD,CHENNAI, Chennai, Tamilnadu, IndiaLocation(s): Madurai
Keyskills: Learning And Development soft skills training needs functional training learning Learning Management Leadership Development
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