Customer Service Representative @ Neeraj Kumar1 Hiring

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Customer Service Representative

Neeraj Kumar1 Hiring
0 to 5 Yrs
Multi-City, India
4 years ago
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Job Description

Responsibilities Complete instruction regarding our compliance regulations Deliver an exceptional customer experience - ask questions to understand the customer's lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness Track and process new orders, account upgrades, and de-escalate customer complaints to increase customer satisfaction Maintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related news Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, develop sales techniques, and streamlining technical support May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customers Perform other duties as assigned by Senior Management Some customers may be irate, while others ask an endless amount of questions Ultimately, your responsibility as a Customer Service Representative is to understand a customer's situation, provide product recommendations, answer questions, and be their go-to support throughout the order process Interested candidates are required to send their resume to: hidden_email

Employement Category:

Employement Type: Full time
Industry: Architecture / Interior Design
Role Category: Customer Care ExecutiveTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Neeraj Kumar1 Hiring
Location(s): Multi-City, India

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Neeraj Kumar1 Hiring

Enhances Visa Immigration is a immigration consultancy firm with headquarters in Delhi, India, and offices across India and Canada. With more than 10 years of experience in the immigration sector, we specialize in a wide range of immigration options suitable for aspirational individuals and families...

Customer Service Representative @ Neeraj Kumar1 Hiring

Home > Customer Care ExecutiveTechnical Support / Helpdes