Senior Analyst Solution Partner Program and Operations @ Adobe

Job Description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Summary
The Senior Analyst - Solution Partner Program and Operations is a role within the Adobe Solution Partner Program and Operations team in India. This team is responsible for the end to end support, operations and management of Adobe's Partner ecosystem. This role will be primarily responsible for handling the operational elements around Deal Flow and Pipeline management for Adobe's partner business. A prior sales operations experience with an emphasis on Partner Operations, opportunity and pipeline management and working with US stakeholders would be ideal.

Responsibilities

• Handle program operational activities - Deal Registration, Attribution, deal reviews, etc and its related cases wrt guidelines and audit requirements.
• Handle case escalations and Partner joint opportunities in our CRM system.
• Assist the team on Operational initiatives driven at the global level.
• Suggest process/system enhancements for process handled and measure the progress of the outcomes.
• Maintain documentation on core processes handled.
• Work closely with global partner sales operations team members and Adobe partners throughout the globe to ensure consistent application of Solution Partner Program requirements.
• Be proactive to represents the needs of the partner team and work as analyst to resolve all queries/cases related to your processes handled.
• Fulfill regular and ad hoc reporting requests.
• Assist with sales process, new hire training and other program requirements.

Requirements

• Minimum 5-7 years of relevant experience in software company in Sales or Channel operations
• (preferably with an Enterprise SW vendor)
• Good proficiency in MS Excel.
• Handson experience in any CRM, including SFDC, SAP or others would be ideal.
• Have track record of building strong relationships with sales management and sales reps.
• Extremely detailoriented, must be able to find data inconsistencies, errors and patterns.
• Positive and optimistic attitude toward tough situations, focusing on the solution, not the problem.
• Ability to work in a crossfunctionalteam environment with strong teamwork skills.
• Must be able to effectively manage multiple dependency projects against critical deadlines.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: System Analyst
Role/Responsibilies: Senior Analyst Solution Partner Program and Operations

Contact Details:

Company: Adobe
Location(s): Bengaluru

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