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Non Voice Bpo @ Diraa HR Services

Home > Customer Service Executive (Non-voice)

 Non Voice Bpo

Job Description

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
THANKS & REGARDS
CONTACT PERSON : GOPAL[HR]
CELL: 9150170***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Non Voice Bpo

Contact Details:

Company: Diraa HR Services
Location(s): Coimbatore

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Diraa HR Services

we are in the service for the past 11 years and we do the best service in the industry